Return Policy

RETURNS AND EXCHANGES

Please keep in mind, the cost of the return label will be deducted from your final refund amount as we do not cover return shipping costs.

We only accept return/exchange items according to the following guidelines:

  • All returns must be postmarked within 14 days of delivery

  • Clothing tags must still be intact*

*If the hang tag is detached from the item, please include the hang tag in the return package. If the hang tag is not included, the return will not be accepted.

  • Clothing must be returned in original product bags

  • Cannot be worn, washed, or put through the dryer

  • Cannot have deodorant marks

  • Cannot have stains of any kind (makeup/self-tanner, etc.)

  • Cannot have human or animal hair

  • Cannot have snagging/pilling

  • Cannot have abnormal smell (perfume, body odor, etc)

  • Clothing cannot be missing any contents (bra pads, drawstrings, zippers, etc.)

  • Items with excessive wrinkling are subject to denial

  • If you are returning your entire order, please note that the original shipping costs will not be refunded

  • Exchange requests can only be made for the same item and color 

  • If the inventory is not available for an exchange request, we cannot send the original item back to the customer (we will do our best to accommodate, but cannot guarantee due to limited inventory)

  • If you are outside of the United States, including Canada, we can only accept returns

  • All undergarment sales are final for hygiene reasons. No exceptions.